Privacy Policy for Playhard

Last updated: 15.06.2025

We’re Playhard – a community by Elza Legran (Einzelfirma) based in Zurich, Switzerland. We care about your privacy and want to be transparent about how we use your data. This policy tells you what personal data we collect, how we use it, and your rights.

1. What we collect

When you sign up for Playhard membership, we collect:

  • Your name (whichever you share)

  • Your email address (required)

  • Optional: your date of birth and phone number on Flare

We may also collect:

  • Photos or videos from events (see below)

  • Usage data on the Playhard platform (e.g. your activity on Flare)

2. How we use your data

We use your info to:

  • Manage your membership and event access

  • Communicate with you about events, updates, and membership matters

  • Provide access to our online community (via Flare)

  • Improve our services and experience

  • Promote Playhard (photos/videos from events)

3. Photos & videos

We often take photos and videos at events to capture the vibe and share it with our community (via website, social media, and marketing materials).

By attending events, you consent to being recorded, unless:

  • You tell us or the host at the beginning of the event, or

  • You request removal later via email to elza@playhard.ch

We’ll always try to honor your preferences respectfully.

4. Data sharing

We do not sell or share your personal data with third parties for commercial purposes.

We may use third-party services (like Flare, Google Workspace, Stripe, etc.) to manage our operations — these providers are GDPR-compliant and only process data on our behalf.

5. Your rights

Under Swiss and EU data protection laws, you have the right to:

  • Access the data we hold about you

  • Request corrections

  • Ask for deletion (“right to be forgotten”)

  • Withdraw consent for marketing at any time

To exercise any of these rights, email us at elza@playhard.ch

6. How long we keep your data

We keep your data:

  • As long as you’re a member, and

  • For up to 12 months after cancellation (for internal reporting/legal reasons)

7. Cookies & Analytics

We don’t use cookies on our own, but platforms like Flare or our website host might. Check their policies for more info.

8. Changes to this policy

We might update this policy from time to time. If we do, we’ll post the changes and notify you via email or in the community platform (Flare).

9. Contact

Questions? Email elza@playhard.ch